Your privacy and security are our top priority. Drip Culture assures you that any personal information collected through your use of our website is safe, secure, and fully compliant with the prevailing laws of India. All payment transactions are processed through encrypted SSL technology.
Note:
Our Privacy Policy may change without prior notice. Please review this page periodically to stay informed.
This policy does not extend to our business partners, affiliates, or collaborating designers. Please review their individual privacy policies when interacting with them.
1. Information We Collect
When you visit our website (https://dripculture.shop), we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies that are installed on your device.
As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to us, and how you interact with our site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
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Cookies – Data files placed on your device that often include an anonymous unique identifier.
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Log Files – Track actions occurring on the site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
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Web Beacons, Tags, and Pixels – Electronic files used to record browsing behavior.
We also collect information you voluntarily provide, including:
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Contact details: Name, email address, phone number, and shipping address.
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Account information: Username, password, and preferences.
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Order details: Products purchased, size, price, and purchase history.
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Payment details: Credit/debit card information, holder name, and CVV — these are processed securely by our payment partners and not stored by us.
Our payment gateway partners are PCI DSS Level 1 Compliant, ensuring the highest standards of payment security.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate with you about orders, updates, and inquiries.
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Screen transactions for potential risk or fraud.
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Improve and optimize our website performance.
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Provide personalized offers and product recommendations.
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Send you marketing updates and promotions (only if you have opted in).
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Comply with legal and regulatory requirements.
3. Sharing Your Information
We share your personal information only with trusted third parties to support our business operations. For example:
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Shopify: We use Shopify to power our online store. Learn more about how Shopify handles your data here: https://www.shopify.com/legal/privacy
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Courier Services: To deliver your orders.
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Payment Processors: To securely process your payments.
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Analytics Providers (e.g., Google Analytics): To help us understand how customers use our site.
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Marketing and Advertising Partners: To provide personalized marketing (when permitted).
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IT and Hosting Providers: To maintain our website and infrastructure.
We may also share your information to comply with applicable laws, respond to lawful requests (such as court orders or subpoenas), or to protect our rights.
If you log in through Google or Facebook, we may receive limited information from those platforms in accordance with your account privacy settings.
4. Legal Basis for Processing (as per Indian Law)
We process your personal data for the following purposes:
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To perform a contract (e.g., fulfill your order or provide customer support).
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To comply with legal obligations (e.g., tax and accounting purposes).
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For legitimate business interests (e.g., fraud prevention, site improvement).
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With your consent (e.g., for marketing communications).
5. Data Retention
We retain your information as long as your account is active or as required to provide services to you.
After you close your account, we may retain information for legal, accounting, or reporting purposes in line with applicable law.
If you wish to have your personal data deleted, you may contact us at the details below.
6. Your Rights
As an Indian resident, you have the right to:
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Access the personal information we hold about you.
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Request correction or updates to your information.
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Request deletion of your personal data.
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Withdraw consent for marketing communications.
To exercise any of these rights, please contact us at dripculture97@gmail.com.
7. Marketing and Communication
If you have opted in to receive marketing communications, we may send you updates, product news, and offers.
You may unsubscribe from our marketing emails at any time by clicking “Unsubscribe” in the email footer.
8. Data Security
We use appropriate technical and organizational measures to protect your personal data.
All payment information is encrypted via Secure Socket Layer (SSL) technology, and sensitive details are handled only by authorized payment partners.
9. Data Retention and Deletion
We will retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
You may request deletion of your account and personal data by contacting us at dripculture97@gmail.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.
11. Contact Us
Drip Culture
📧 Email: dripculture97@gmail.com
🌐 Website: https://dripculture.shop
📍 Address: Glitch: Shop No. 67, Kukreja Plaza, Sector 11, CBD Belapur, Navi Mumbai, Maharashtra 400614